Privacy Policy

Who processes your data

Palazzo Xperience is the group showroom, at R. Monte do Toriz, Bloco 12, Fração B, 4805-622, Guimarães, Portugal. Contact: +351 253 578 161 and info@tigroup.pt.

[FACT REQUIRED: full registered name of the data controller, tax number (NIF), registered office, commercial registry office and registration number.]

[FACT REQUIRED: is a Data Protection Officer appointed? If so, the contact details that must appear here.]

What we collect, and why

Contact form. We collect your name and email (required), and your phone, company, subject and message when you write them. We also record the address of the page the form was submitted from, so we know which request the message relates to. Purpose: answering your request. Legal basis: steps taken at your request prior to entering into a contract, and your consent to the record being kept in our contact management system.

Newsletter. The email field in the footer is for invitations to openings and events. It is currently not connected to any sending service: nothing is stored when you submit it. Before that changes, this policy will be updated, and the legal basis will be your consent, which you may withdraw at any time.

Technical logs. Our hosting provider logs requests to the server, including IP address, date and time, and the browser used. Purpose: security and operation of the site. Legal basis: legitimate interest.

This site uses no analytics, advertising pixels or behavioural profiling. The cookies it does use are listed in the Cookie Policy.

Who it is shared with

• HubSpot, the contact management system where form enquiries are recorded.
• Cloudflare, hosting and delivery of the site; processes the technical logs described above.
• Google Fonts, typefaces are requested from Google servers, which receive your IP address and browser in order to serve the file.
• GitHub, authentication for the content administration area, restricted to our team. It processes no visitor data.

We do not sell or pass your data to third parties for marketing purposes.

[FACT REQUIRED: the complete, current list of processors with access to this data, and whether a data processing agreement (GDPR art. 28) is signed with each of them.]

Transfers outside the European Economic Area

HubSpot, Cloudflare and Google are companies headquartered in the United States. Processing by them may involve an international transfer of data.

[FACT REQUIRED: for each of these three providers, the region the data is hosted in and the safeguard relied upon (EU-US Data Privacy Framework certification, standard contractual clauses, or other). A safeguard is not declared here until it has been verified in the contract.]

How long we keep it

[FACT REQUIRED: the retention period for contacts received through the site, or the criterion that determines it (for example, deleted X years after the last contact). The company sets this and must abide by it.]

Technical access logs are kept for the period set by the hosting provider for security purposes.

Your rights

You have the right to access your data, to have it corrected, to request its erasure, to restrict or object to processing, and to receive it in a portable format. Where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out beforehand.

To exercise any of these rights, write to info@tigroup.pt.

If you believe the processing of your data breaches the law, you may lodge a complaint with the Portuguese data protection authority, CNPD, at www.cnpd.pt.

Changes to this policy

This policy may be updated. The date of the last update is shown at the top of the page. In the event of any discrepancy between the Portuguese and English versions, the Portuguese version prevails.